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Special Assistant to the Prime Minister and BISP Chairperson Sania Nishtar has gone undercover to overlook operations at various BISP Centres.

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June 2019, Dr. Nishtar stood in queue with women waiting to receive money allocated by the government under the programme to BISP card holders. She directed the staffers at the centres not to make women stand in long queues to avail the facility. She also wants better internet facilities. Dr. Nishtar sat with waiting applicants on the ground and heard their complaints and assured a swift response and resolution to their troubles. Dr. Nishtar also guided them about the process. She further added that these surprise visits help her with policy-making and she will be conducting more visits in future. She concluded that her focus is to build a strong system and to have preventive measures in place so there are no loopholes for corruption and other wrongdoings.